Shipping Policy

Order Processing

All orders placed on our website go through a production process before shipping.
Because each pair of glasses is custom-made, we need time to:

• verify your order details
• prepare and process the lenses
• assemble and inspect the finished eyewear

Processing Time:
2–4 business days (depending on lens type & order volume)

Once the glasses pass quality inspection, the order will be handed over to our logistics partner.

Shipping Methods & Delivery Times

We offer multiple shipping options to meet different needs:

1. Free Shipping

📦 Delivery Time: 14–18 business days
💰 Cost: Free (Orders over $80)

2. Advanced Shipping

📦 Delivery Time: 7–14 business days
💰 Cost: $9.9

3. Business Express (DHL Express)

📦 Delivery Time: 5–9 business days
💰 Cost: $21.9
🚀 Handled by DHL Express for faster delivery.

Note: Delivery times are estimates and may vary due to customs processing, logistics delays, or holiday periods.

Where We Ship From

We operate a global supply chain.
Orders are shipped from our production and fulfillment centers in China, using DHL and other reliable logistics partners.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with a tracking number.
You can track the package at any time via:

• DHL Tracking
• 17Track
• Direct link in your shipping email

Shipping Areas

Currently, we ship to:

• United States
• Canada
• United Kingdom
• Australia
• Europe (selected countries)

More regions will be added soon.

Wrong Address / Shipping Issues

Please ensure your shipping address is correct at checkout.
If you entered the wrong address, contact us immediately at:
📧 service@glassese.com

Customs & Import Duties

For most customers, customs charges are rare.
If required by your country, buyers are responsible for any applicable duties or taxes.