Once your order is confirmed, our production and quality inspection usually take 5–7 business days.
Shipping time depends on the delivery method you select at checkout:
Standard Shipping: 7–14 business days
Express Shipping: 3–7 business days
You will receive a tracking number via email once your order is shipped. You can also log in to your VOLTAO account to check real-time updates.
To extend the life of your eyewear:
Always clean lenses with the provided microfiber cloth.
Avoid using paper towels, clothing, or tissue as they may scratch the lenses.
Keep your glasses in the protective case when not in use.
Avoid exposing your glasses to extreme heat or chemical products (e.g., hairspray, perfume).
Yes. If your order has not been shipped, you may contact our support team at xxxxx to cancel and receive a full refund.
If your order has already been shipped, please refer to our Return & Refund Policy for further instructions.
VOLTAO takes full responsibility for any damage that occurs during shipping.
If you receive damaged glasses, please contact us at service@glassese.com within 7 days of delivery with photos of the product and package.
We will arrange either a replacement or a refund according to your preference.
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